Discovery Go is an app that let’s you stream your favorite shows on the Discovery channel. Here’s what to do to fix Discovery Go app not working problems:
Uninstall and Reinstall
The easiest way to resolve the issue is to uninstall the discovery go app on your device.
One uninstalled, restart your device and then reinstall the discovery go app. Sign in and everything should now work.
Check Network Connection
Verify that your device connects to the internet and that the connection is active. You can restart your connection to resolve internet issues.
Check for App Updates
Always make sure that you have the latest app update from the app store. Check that you have the latest version of the DiscoveryGo app.
Check TV Provider
If you can’t sign into Discovery Go, check that your TV provider allows you to or that they offer Discovery in their lineup.
Contracts change and channels get dropped all the time. It can also be an error with the provider’s app. A quick call or search on your provider’s website can provide an answer.
Locked Shows On Discovery Go
A key/lock icon on shows on Discovery Go means you have to sign in with your TV provider credentials to watch.
References:
- Solved: Discovery Go app not working – Time Warner – https://forums.timewarnercable.com/t5/Individual-TV-Network-Apps/Discovery-Go-app-not-working/td-p/160179
- How to use go.discovery.com/activate – Collegian News
- Discovery Go App Issues | AT&T Community Forums – https://forums.att.com/conversations/directv-apps/discovery-go-app-issues/5defe16ebad5f2f6060a4d87
- Issues with Discovery GO app on older Roku : Roku – Reddit – https://www.reddit.com/r/Roku/comments/61pgba/issues_with_discovery_go_app_on_older_roku/