How To Cancel A Subscription On Roku

To cancel a subscription on Roku: 1. From your Roku home screen, highlight the channel's tile without opening it. 2. Press the Star (*) button on your remote. 3. Select Manage subscription. 4. Choose Cancel subscription and confirm. You keep access until the end of the billing period you already paid for. Prefer a browser? Sign in at my.roku.com/subscriptions, find the subscription in the list, and select Unsubscribe (shown as turning off auto-renew) — same result, and it works even when you are away from your TV.

Before You Start: Does Roku Actually Bill You?

This is the step that trips most people up. Roku can only cancel subscriptions that were started through Roku Pay — that is, you subscribed from your Roku device and Roku charges your card. If you signed up on a service's own website (or through Apple, Google, or Amazon) and merely installed its app on your Roku, the subscription is not Roku's to cancel, and it will not appear in your Roku subscription list. Check your card statement: Roku Pay charges show Roku in the description, while a charge from Netflix, HBO Max, and so on means you cancel with that provider directly. Our master guide to finding and canceling all your subscriptions covers every billing path.

One more wrinkle from Roku's own support pages: Disney+, Hulu, and Sling TV are always billed by the provider, even when you sign up on a Roku device — so those three must be canceled through the provider's website regardless.

Cancel From Your Roku Device

1. Press Home on your Roku remote.
2. Scroll to the channel you want to cancel and highlight its tile — do not open it.
3. Press the Star (*) button to open the options menu.
4. Select Manage subscription. (If you do not see this option, Roku does not bill this subscription.)
5. Select Cancel subscription, then confirm. The screen shows the date your access ends.

Cancel From A Web Browser

1. Go to my.roku.com/subscriptions on any phone or computer.
2. Sign in with your Roku account email — the one your TV is linked to.
3. Find the subscription under your active subscriptions and select Unsubscribe / turn off auto-renewal, then confirm.

The web route is the reliable fallback when the TV is somewhere else — a vacation rental, a relative's house — or when the on-device menu is not cooperating. It also shows every Roku-billed subscription in one list, including ones whose channels you have already removed from the home screen.

Removing A Channel Does Not Cancel It

Deleting a channel from your Roku home screen does not stop the billing. If you remove a channel while its subscription is active, Roku keeps charging you until you cancel properly. Always cancel first, then remove the channel. If you suspect this has happened to you, go to my.roku.com/subscriptions — orphaned subscriptions still show up there.

What Happens After You Cancel

Canceling turns off auto-renewal rather than cutting access instantly: you can keep watching until the current billing cycle ends, and you simply are not charged again. Roku Pay does not prorate partial months, so there is no advantage to waiting until the last day — cancel as soon as you decide. If you are inside a free trial, cancel at least 24 hours before the trial ends to be safe; you typically keep the trial access through its final day.

If You Cannot Find The Subscription

• Wrong Roku account: households often have more than one. Sign in to my.roku.com with each email you might have used.
• Billed by the provider: as covered above — check your card statement and cancel wherever the charge originates. We have step-by-step guides for subscriptions billed through your iPhone and subscriptions billed through Amazon.
• Still stuck: Roku's official help lives at support.roku.com, including options to contact support about unrecognized charges.

Frequently Asked Questions

Can I cancel from the Roku mobile app?

Subscription management lives on the device and the website, so use my.roku.com/subscriptions from your phone's browser — it takes under a minute.

Will I get a refund?

Standard cancellations run to the end of the paid period with no prorated refund. For a charge you believe is a mistake, contact Roku support through their help site promptly.

Does canceling delete my account with the service?

No — it only stops the billing through Roku. Your account with the streaming service itself still exists, and you can usually resubscribe later, through Roku or directly.

Can I pause a subscription instead of canceling?

Roku Pay does not offer a pause option, but canceling works almost as well: you lose nothing until the paid period runs out, and when you want the service back you just resubscribe from the same channel tile — your watch history and profile with the streaming service carry right over.

How do I cancel The Roku Channel's premium subscriptions?

Premium Subscriptions added inside The Roku Channel are Roku-billed, so both methods above work — and for what you can watch there free, see our Roku Channel guide.