AMC+ Not Working? Fixes + 403 Forbidden Error

If AMC+ is not working, run through this sequence — it clears most playback failures, including the infamous 403 Forbidden error: 1. Force close the AMC+ app and reopen it. 2. Restart your streaming device or TV completely — unplug it from power for a full minute, then try again. 3. Sign out of your AMC+ account and sign back in to refresh your authentication, which is what the 403 error usually complains about. 4. Check that your subscription is actually active in your account settings (or with Amazon, Apple, or Roku if you subscribed through a channel store). 5. Update the AMC+ app and your device's system software. 6. On Roku specifically, make sure “Limit ad tracking” is turned off in Settings > Privacy > Advertising — this setting has repeatedly triggered 403 errors in the AMC+ channel. 7. If nothing has worked, delete and reinstall the app. The sections below explain what the error codes mean and the fixes worth trying on each device.

The 403 Forbidden Error, Explained

AMC+'s 403 error — sometimes shown as 403_RESOURCE_PROVIDER on Roku — is an authorization failure: the app asked AMC's servers for a video and the server refused because it didn't recognize the session as entitled to play it. It shows up most often on Roku players, where it has twice flared into widespread outages that AMC ultimately fixed server-side. That history matters, because it means a 403 is not always your fault:

Sign out, then sign back in. This forces the app to request fresh credentials and is the single most reliable 403 fix.
Check Roku's ad-tracking setting. On Roku, go to Settings > Privacy > Advertising and make sure Limit ad tracking is NOT enabled. Roku users have repeatedly confirmed this clears stubborn 403 errors on ad-supported AMC+ plans, which need the ad system to respond before video will play.
Verify the subscription is live. A lapsed card or an expired promo also produces a 403, because the account genuinely isn't entitled anymore.
Remove and re-add the channel. On Roku, delete the AMC+ channel, restart the player from Settings > System, then reinstall it from the Channel Store.
If every title fails and nothing helps, wait it out. Past 403 waves were AMC-side problems fixed within a day or two — check AMC+'s support site or social accounts before factory-resetting anything.

Other AMC+ Error Codes

Error 0033 — tied to TV-provider accounts (watching AMC via Spectrum, Xfinity, DISH, and similar). It usually signals a billing problem such as an expired card; contact your TV provider.
“Please re-authenticate” messages — sign out of the app, sign back in, and re-enter the activation code if prompted.
Endless spinner or black screen — treat it as a connection or cache problem: restart the device, then the router, then reinstall the app.

Fixes By Device

Roku

Roku is where most AMC+ complaints happen. Beyond the 403 steps above: restart from Settings > System > Power (or unplug), check for a system update, and reinstall the channel. If AMC+ works on your phone but not the Roku, the problem is the Roku app session — keep resetting there rather than touching your account.

Fire TV

Clear the app's cache and data from Settings > Applications > Manage Installed Applications > AMC+, then sign back in. Our walkthrough on clearing cache on a Firestick covers it step by step.

Apple TV, Samsung, LG, and other smart TVs

There's no cache-clear option on most of these, so the equivalent is: delete the app, restart the TV from the power menu (or unplug for a minute), reinstall, and sign in fresh. Also confirm the TV's firmware is current — AMC+ drops support for very old smart-TV models over time.

Phones, tablets, and web

On iOS/Android, update the app and reinstall if needed. In a browser, try an incognito window — if that works, clear your regular browser's cookies for amcplus.com. VPNs are a common silent culprit: AMC+ blocks many VPN endpoints, so disable the VPN and reload.

Subscribed Through Amazon, Apple, or Roku? Check There Too

AMC+ sold through Prime Video Channels, the Apple App Store, or Roku Pay is billed by that store, not by AMC. If playback stopped right after a renewal date, verify the charge went through in that store's subscription settings — the AMC+ app will happily show a 403 when the store-side subscription silently failed.

Current AMC+ Plans (For Reference)

As of the February 11, 2026 price change, AMC+ costs $7.99/month with ads, $10.99/month for ad-free Premium, or $109.99/year for annual Premium. Every plan bundles in Shudder and Sundance Now — so if AMC+ is working but you want the full horror catalog on a TV, see our guide to activating Shudder on any device.

FAQ

Why does AMC+ keep saying 403 Forbidden?

The app's session isn't being recognized as entitled to play video. Sign out and back in, confirm the subscription is active, and on Roku disable Limit ad tracking. If every title fails for everyone, it's likely an AMC-side outage.

Is AMC+ down right now?

Check AMC+'s official support site or search recent posts on Downdetector-style trackers. Past 403 outbreaks were server-side and resolved by AMC within a couple of days.

Does AMC+ still include Shudder and Sundance Now?

Yes — both are included with every AMC+ plan, alongside AMC originals like the Walking Dead and Anne Rice universes.